Our Story
Management Team
Relationship Officers
General Contact Info
Mission & Vision
Community Involvement
Special Events
Contact Us

We are located in the University District, just east of Downtown Spokane, across from Riverpoint Campus.

Main Office
202 E Spokane Falls Blvd
Spokane, WA 99202

Hours of Operation
Monday - Friday
9:00AM - 5:00PM

After Hours Lost or Stolen Debit or Credit Cards
Debit Card 1-877-226-2351
Credit Card 1-800-367-7576

Quick Email Links

Customer Care
Concierge Services

RiverBank Staff

Client Services
Administration and Finance
Ops Support
Concierge Services

Murphy, Shawn 509-744-6909
VP, Cash Management & Financial Services Officer

Norisada, Mark 509-744-6929
Senior Financial Services Specialist

Mattison, Lindsey 509-744-6900
Client Services Specialist II


Byrne, Dan 509-744-6901
Chief Executive Officer
     McDonald, Gail 509-744-6919
     VP, Executive Assistant

Judd, Norm 509-744-6906
Director of Finance

Rolen, Andrea 509-744-6932
SVP, Chief Operations Officer

Hoffman, Kay 509-744-6903
SVP, HR & Treasury Administrator

Boldt, Benjamin 509-744-6933
IT Manager

Britton, Janice 509-744-6926
Senior Accountant

Dubay, Jodi 509-744-6924

Neely, Cajer 509-744-6920
     Kenney, Donna 509-744-6912
     AVP Client Relationship Manager II

Schultz, Kent 509-744-6902
EVP, Chief Credit Officer

Burke, Jim 509-744-6911
SVP, Sr. Commercial Banker
NMLS# 498561
     Kenney, Donna 509-744-6912
     AVP Client Relationship Manager II

Engh, Tim 509-744-6917
VP, Commercial Banker
NMLS# 609527
     Kemper, Tami 509-744-6934
     Client Relationship Manager II

Crane, Jennifer 509-744-6937
Loan Coordinator

Christiansen, Byron 509-744-6918
Sr. Credit Analyst
NMLS# 731014

Clark, Bill 509-744-6910
Support Specialist, Credit Administration

Greenwood, Jenny 509-744-6916
Senior Loan Servicing Specialist

Connors, Sara 509-744-6931
Sr. Loan Processing & Quality Control Specialist

Ayer, Nell 509-744-6923
VP, Operations Officer

Hudson, Shannon 509-744-6900
Operations Support Specialist

Pafford, Katelyn 509-744-6900
Operations Support Coordinator

Sterkel, Ashley 509-744-6900
e-Banking Support Specialist

Dutler, Justin 509-744-6900
Concierge Services Supervisor

Hassler, Lynnette 509-744-6900
Concierge Specialist

Bogart, Brianna 509-744-6900
Concierge Specialist

Hair, Michelle 509-744-6900
Concierge Specialist I

Meadows, Debbie 509-744-6900
Concierge Processor
202 E Spokane Falls Blvd. Spokane, WA 99202